Pulling Together an Executive Team
Now there's a challenge for anyone.
Most executives are in their positions
because they get things done, with
the corollary being that if they haven't
bought into a common agenda, they'll
get their OWN things done!  To move
such a group from individuals on the same management level to a high performance team takes effort and planning.  But the results are worth it.

Hospital Executive Team
Ø  Developed a house-wide customer service process that
    moved their 325 bed hospital to the 99th percentile in
    inpatient satisfaction...
Ø  Developed a performance Dashboard that
    communicated organizational progress to all staff...
Ø  Improved staff satisfaction to the point where turnover
    dropped to 15%, against a state average of 26%

What was the final result?
Ø  Over a two year period, their institution maintained an
    overall 63% plus market share against their combined
    competition
Ø  Reductions in turnover-related costs saved over half a
    million dollars a year
Ø  Executive teamwork reached the point where strategy
    was being co-planned across 80% of the departments in
    the hospital
Ø  The organization received the Florida Sterling
    Excellence award for patient satisfaction

What sort of difference would it make to your organization's focus if your executives were enthusiastic team members?
Ø  Would customer satisfaction improve?
Ø  How would that affect market share?  Revenue?
Ø  Would it reduce organizational conflict?
Ø  Would your turnover come down?  How much?

Executive coaching and executive team building are demonstrating large returns - far in excess of investments - across the United States.  If you'd like to learn more, contact our president, Tim Connor, at timconnor@rodeopg.com.

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