Aligning for Hospital Performance

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Reimbursement is still dropping
Emergency Room is chronically backed up
Hard to find and keep good staff
Gains from improvement inititatives, cross-functional especially, impossible to maintain

Hospitals & Health Care

Hospitals are having a tough time of it, walking the tightrope among challenges from decreasing reimbursement, rising costs, dwindling staff, and a rapacious legal system.

Questions hospital executives are forced to ask themselves are...
Ø It seems like every department is headed in a different direction,
      what would it mean to my own schedule -- and our bottom line --
      if everyone were on the same page?
Ø Emergency Room back up: is there a way to fix it once and for all?
Ø Is it possible to meet patient AND my CFO's imperatives?
Ø Can I find a way to bring in the best staff, and keep them here too?
Ø Is there a way to make cross-functional improvements stick for the
      long term?
Ø I'm tired of all the inter-departmental fighting, can cooperation
      really happen in a hospital?

How worthwhile would it be to you and your hospital to get real improvement in these issues? We have posted actual results from clients who've worked with Rodeo's facilitators...
For a short list of Rodeo! Hospital results, click here.

The issue today is not whether a hospital has staff trained in operational excellence, most do. It's not that improvements are not being planned and implemented, they are. It's not that there isn't a willingness to make things work, there is. The real issue is that work isn't being done in the right place. We are doing palliative care when radical intervention is needed. In every hospital, in fact in every organization of any type, there is a constraining process - one that holds all the others back. And improvements must be started there, to raise its capacity, or improvements in other processes won't last. That's what has made Emergency Department work so frustrating, even when all the improvement rules are followed, the improvemeents don't last.

If you would like to read a case study of a Theory of Constraints approach implemented in a Florida hospital, click here.